Help and support
We are a small team and we read every message. Here is how to reach us.
Write to us
Email [email protected] with your question. If it is about your account, tell us the phone number or email you signed up with, so we can find it.
In an emergency
Joovik is not an emergency service. If you or someone with you is very unwell, call 112 or go to the nearest hospital.
Questions about your data
Have a question or complaint about how we handle your personal data? Write to our Grievance Officer, Mohd Zaid Khan, Product & Technology Head, at [email protected]. Please put "Privacy" in the subject. We reply within 48 hours and aim to resolve it within one month. Our privacy policy explains what we collect and why.
Delete your account
You can delete your account in the app at any time. See how to delete your account.